Teahing the Newbie
We all have those folks in our lives that need a bit of help bringing a computer into their lives and call on us. Sometimes it’s a simple question; other times it’s a broader education that’s needed. Here is how I begin teaching those around me that ask for some help. Most people call with a specific question and this is where I start. Assisting them with their problem makes them grateful and until we deal with their issue they are usually not in the headspace to think about what they need to learn. New Computers have dispensed with manuals or have such limited ones that they are useless. The result is lots of folks don’t understand the basics. I do all the configuring of their email accounts, wi-fi, and ISP accounts before the teaching begins as this is confusing and once it’s done they rarely need to worry about it again. I also load their purchased software. Most home users purchase a computer to gain access to the internet and email so I usually start here. I bring my Apple laptop ...